A guide for facility leaders
Exploring supplemental staffing in Massachusetts.
When callouts or unfilled shifts put pressure on a hospital or nursing home, an additional staffing resource may be worth evaluating. Start by clarifying your needs, then ask the provider specific questions before committing.
What does Alden Workforce Partners do?
Alden provides independent introductions to healthcare staffing resources. Our current referral link connects facilities with Clipboard Health’s workplace access process. We do not employ, place or supply healthcare professionals, and an introduction does not guarantee staffing.
What should your facility prepare?
- Your facility details: location, facility type and the person authorized to discuss staffing.
- Your general needs: roles, shift windows and whether you are exploring occasional or recurring supplemental support.
- Your onboarding questions: required documentation, internal approvals and the provider’s process for establishing access.
Keep patient information, medical records and sensitive employee information out of initial inquiries.
What should you ask a staffing provider?
- Is our facility eligible, and which services are available at our location?
- What onboarding steps must be completed before shifts can be requested?
- How are credentials and facility-specific requirements addressed?
- What rates, fees, cancellation rules and agreement terms apply?
- What happens when a shift is unfilled or a professional cancels?
- Who handles support and escalation?
Confirm these points directly with the provider. Do not treat general marketing information as a promise of availability or coverage.
How do we request an introduction?
Use Alden’s referral link to explore Clipboard Health and request workplace access. Its team determines eligibility and explains the applicable services and terms. You can also call Alden at +1 (857) 991-4220 with a general business inquiry.
Referral disclosure: Alden may receive a reward if an eligible facility joins through our link and meets the provider’s program requirements. We are independent of Clipboard and are not a government program.